Deactivating and reactivating users

On Plek, as an admin, you can deactivate and reactivate users if they are (temporarily) no longer allowed to access the platform. This is one way to remove users, but you can also easily reinstate them.

Deactivating users

To deactivate a user, take the following steps:

Hover over your name (1) and choose Admin (2):

You are now in the admin panel and immediately see an overview of all users.

3. Find the user you want to block and click on the pencil on the right.

You will now be taken to the basic information about that user: email address, name and permissions. Here you can (temporarily) remove the user from your Place.

4. Click on Deactivate user.

5. Then click OK.

The user has now been removed from your Site. You can always reactivate a user later and thus put him back in your Spot. All content posted by the deactivated user, such as documents and information pages, will remain on the platform.

Reactivating users

Would you like to reactivate a user, and thus give them access to your Spot again? Then take the following steps:

1. First, go to the Admin area within your Place (see image above).

2. From the user overview, click on Show blocked users.

You will now see all the blocked users listed among the active users. The blocked users are crossed out and highlighted in pink

3. Click on the pencil on the right side of the user you want to unblock.

You will now be taken to the basic information about that user: email address, name and permissions. Here you can give the user access to your Spot again.

4. Click Reset user.

5. Then click OK.

The user is now active again and can access the platform again. You can always block a user again later. Was a deactivated user a member of a group? Then the reactivated user automatically becomes a member of the same groups again.

TIP!

You can, for example when unblocking, reset a user's password. The user can then resume working on Spot with a new password.