User roles

Within Plek, you can assign different roles to users. These user roles determine what (access) rights a user has. Below, we explain the different user roles.

User

Most users have the role of User. Users are full members of the organization. They stay informed through channels and information pages but usually do not have the rights to create or modify content in these areas. Sometimes, exceptions are made to allow users to post in a specific channel. However, users can always post messages in groups and respond to messages from others. They can also create groups themselves or be appointed as a group administrator.

Admin

Some users are Admins. As an admin, you manage your Plek and have access to almost everything, including the Admin Panel. In this panel, you can, for example, create a taxonomy or modify the rights of other users. You also have access to statistics.

Additionally, admins can post messages in all channels and join private groups without permission, both for themselves and on behalf of others.

Content Manager

For some users, it is sufficient to be a Contentm anager instead of an admin. Content managers can create and edit (almost) all content and have access to statistics. However, they cannot open the Admin panel and, depending on your organization's settings, they may or may not be able to post messages in (certain) channels.

External Access

In addition to regular users, there are also external users. These are people from outside the organization who collaborate with internal employees in (parts of) Plek. External users only have access to the groups they are members of. All content within these groups is visible to them, but all other information remains hidden, such as channels, general information pages, and public documents.

Read-Only

The final user role is Read-Only. This allows someone to access Plek without having an active role. This person cannot post messages or leave comments but can view all public staff information. Additionally, these users can see the content of channels, general information pages, and public documents.

 

Adjusting User Rights

To modify a user's rights, follow these steps:

  1. Hover your mouse over your name.
  2. Click on Admin.
  3. You are now in the Admin Panel and will see the user overview.
  4. Find the user whose rights you want to modify and click the pencil icon on the right.
  5. You will now see the basic information of this user: email address, name, and rights. Here, you can adjust their rights.
  6. Select the role the user should have.
  7. Click Save. The user's rights have now been updated. Of course, you can change these rights again later if needed.

 

Good to Know!

By default, an external user is not visible to all users on Plek. However, as an admin, you can enable the "platform" option for an external user, making them visible to everyone and allowing them to be invited to groups by any user.