Employee Journeys are an optional feature, and their availability depends on your organization’s Plek license. To find out if Journeys are included in your license, your admin can contact your account manager or reach out to support@plek.co.
The new Employee Journey module is here: a modern, user-friendly environment for creating, managing, and executing programs, which will now be called Journeys.
What’s changing?
New naming
We’re introducing clearer names that better reflect the purpose of this module — supporting employees during onboarding, development, or other important moments.
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Programs will now be called Journeys
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Program Manager becomes Journey Manager
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Program Overview becomes Journey Overview
New Journey Overview layout
The functionality remains largely the same, but the design has been completely refreshed. The new interface is more intuitive and now supports full-screen mode. We’ve also given the Journey Overview a fresh new look.
Changed options within a step
Some features from the old Program Manager are no longer available:
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Linking a group video call
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Linking a group
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Displaying open group invitations
Want to share group information in a Journey? Use these suggestions:
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Add a short explanation and optionally a screenshot of the group page.
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Include a link to the group (note: this link does not work in the mobile app).
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Add a group suggestion so users can join the group.
Converting Programs to the new Journeys
From now on, all new Journeys will be created using the updated layout. All users will have access to the new overview, where you can instantly see the status and progress of your Journeys.
Existing programs will remain available in the old layout for the time being (recognizable by the dark gray bar on the right side of the screen). Please note that the old layout will be phased out in Q3 — from that point on, all existing programs will be automatically migrated to the new environment.
From Program to Journey
You can now convert existing programs in your Plek environment to the new Employee Journeys layout yourself. Follow the steps below:
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Go to the Journey Manager via your profile in the top right corner of the screen.
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Click the pencil icon next to the Journey you want to convert.
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Select the Journey mode option.
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Save your changes.
Please note that it may take a few minutes for the conversion to complete.
Checking if the program has been converted
You can easily check whether the conversion was successful:
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Go to your Journey overview.
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Open the Journey you just updated.
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If the Journey doesn't open in the new interface, refresh the page and try again.
If you can't find the Journey in the overview, possible reasons include:
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You are not part of the assigned target audience.
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The Journey has expired.
In that case, check the settings of the Journey or refer to our support articles.
Did your program contain one or more actions that are no longer supported?
Earlier in this article, we covered a few steps that are no longer supported and suggested alternatives you can use instead. Scroll up to read more about these changes.